Contact - Data protection declaration

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Data protection declaration
Contact

Data protection declaration

I. Who is the person responsible and how can I contact the data protection officer?
ERCO GmbH, Brockhauser Weg 80-82, 58507 Lüdenscheid, Germany, email: info@erco.com

You can contact our data protection officer, Tobias Klein, at datenschutz@erco.com or via post using our address, attention: "Data protection officer".

II. Which rights do you have?
With regard to us you have the following rights concerning your personal data:

– Right to information (Article 15 DSGVO),
– Right to rectification (Article 16 DSGVO),
– Right to deletion (Article 17 DSGVO),
– Right to restriction of processing (Article 18 DSGVO),
– Right to data portability (Article 20 DSGVO),
– Right to objection to processing (Article 21 DSGVO),

You can also complain about us to a data protection supervisory authority in compliance with Article 77 DSGVO.

If you have provided us with your consent you can cancel this at any time without the legality of processing implemented until such cancellation being affected.

III. For which purposes and on which legal basis do we process personal data?

Visiting our website
If visiting out website for information purposes only, i.e. if you do not register or communicate other information to us, we only collect the personal data transferred to us by your browser.

– IP address
– Date and time of the request
– Content of the request (specific page)
– Access status/HTTP status code
– Website from which the request comes (the referrer)
– Operating system and its interface
– Language and version of the browser software.

We also save this data, including the IP address, in log files.

We require such data technically to display our website, to ensure its stability and security and to optimise our offer.

The legal basis for this is Article 6 Paragraph 1 lit. f DSGVO, whereby our legitimate interest originates from the above-specified purposes.

We delete this data after seven days at the latest. Storage exceeding this period only takes place after the personal data was deleted or anonymized. In the case of IP addresses, the anonymization can take place via appropriate shortening.

Cookies
We use cookies on our web pages. Cookies are small text files saved to your system that enable specific information to flow to us.

We use transient and persistent cookies on our website. Transient cookies are deleted automatically if you close the browser. These include in particular the session cookies. These save a so-called session ID that enable the various requests of your browser to be assigned to a common session. This enables your computer to be recognized again if you return to our website. These session cookies are deleted when you log out or close the browser. Persistent cookies are deleted automatically after a pre-specified duration that may differ according to the cookie. You can delete the cookies at any time within the security settings of your browser.

You can configure your browser setting according to wishes and, for example, refuse the acceptance of third-party cookies or all cookies. We hereby inform you that in this case you may not be able to use all functions of this website.

We also use cookies to identify you for subsequent visits if you have an account with us. Otherwise, you would need to log in again with each visit.

The use of cookies serves to design the use of our offer more pleasantly for you and optimize the user-friendliness. We also use cookies to statistically record the utilization of our website and evaluate this for the purpose of optimizing our offer for you. If you visit our website again, such cookies enable us to automatically detect that you have already visited us. These cookies are deleted automatically following a specifically defined time period.

When our website is called up, we inform you concerning use of cookies via a cookie notification that references this privacy policy. There you can also consent to the use of these cookies.

The legal basis for this is Article 6 Paragraph 1 lit. f DSGVO, whereby our legitimate interest originates from the above-specified purposes. If you consent to the use of cookies, the legal basis is Article 6 Paragraph 1 lit. a DSGVO.

Newsletter
If you provide us with your consent you can subscribe to our newsletter.

We use the double opt-in process for our newsletter registration. This means that after your registration we send an email to the email address specified by you; in this email we request your confirmation that you desire to be sent the newsletter. If you do not confirm your registration within 24 hours your data is automatically deleted. Furthermore, we also save your used IP addresses and the times of your registration and confirmation. The purpose of this process is to verify your registration and to possibly explain any misusage of your personal data.

The only obligatory specification for the newsletter registration is your email address. After your confirmation we save your email address for the purpose of sending the newsletter.

The legal basis for this is Article 6 Paragraph 1 lit. a DSGVO, because you provided your consent.

You can revoke your consent to the sending of the newsletter at any time and cancel the newsletter. You can declare your cancellation by clicking on the link contained in all newsletter emails or by sending an email to newsletter@erco.com. After cancellation we immediately delete your data.

We evaluate your user behavior with our newsletter. For this purpose our newsletter includes web beacons and tracking pixels that are single-pixel image files saved on our website. For evaluation purposes we link the data recorded when you visit our website to your email address and an individual ID. Links contained in the newsletter may also contain this ID. We use this data to create a user profile, enabling us to adapt the newsletter and our offer to your individual interests. We record when you read the newsletter and which links you click on. We link all this data to the actions implemented by you on our website.

You may only revoke this tracking if you cancel your consent for newsletter mailing by clicking on the special link provided in every email or by informing us via another contact method. The information is saved for as long as you subscribe to the newsletter. After a cancellation, we store the data purely statistically and anonymously. This method of tracking is also not possible if you have deactivated the display of images as standard in your email program. In this case the newsletter is not completely displayed to you and in certain cases you may not be able to use all functions. If you allow the images to be manually displayed the above-specified tracking takes place.


The legal basis for the tracking is Article 6 Paragraph 1 lit. f DSGVO, whereby our legitimate interest originates from the above-specified purposes.

For mailing the newsletter we use the "MailChimp" newsletter mailing platform from Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA, headquartered in the USA and having certification compliant to the Privacy Shield agreement. For data protection regulations see https://mailchimp.com/legal/privacy.

The legal basis for use of "MailChimp" is our legitimate interest compliant to Article 6 Paragraph 1 lit. f DSGVO.

Contact form
If you use our contact form we use the data provided by you, whereby for responding to your request only one valid email address is needed and the other specifications are voluntary. Your data may be stored in a customer relationship management system ("CRM system") or a comparable system.

The data processing for purposes of establishing contact with us is implemented on the basis of Article 6 Paragraph 1 lit. b DSGVO if your request concerns the fulfilment of contractual obligations or the commencement of contractual negotiations. In other cases the legal basis for this is contained in Article 6 Paragraph 1 lit. f DSGVO, whereby our legitimate interest originates from the above-specified purposes.

The personal data collected by us for use of the contact form is automatically deleted after completion of your request if we are not legally obligated to store this or if we require the data for contract fulfilment. You can also contradict the processing at any time if this processing is implemented on grounds of a legitimate interest.

Email contact
If you contact us via the email addresses we specified, we save the personal data communicated by you for the purpose of responding to your requests. Your data may be stored in a customer relationship management system ("CRM system") or a comparable system.

The legal basis for this is Article 6 Paragraph 1 lit. f DSGVO, whereby our legitimate interest originates from the above-specified purposes. If establishing contact aims at concluding a contract or is part of an existing contractual relationship, the legal basis is Article 6 Paragraph 1 lit. b DSGVO.

The data will be deleted if the request was definitely processed, or if we are not legally obligated to storage or do not require the data for contractual fulfilment. You can contradict the processing at any time if this processing is implemented on grounds of a legitimate interest.

myERCO
If you use the myERCO service, during the collection of articles the first three octets of the IP address as well as date and time are saved. The user ID is also saved with registered users.

If you register, we create a user account for you and save the data you specified. You can delete this user account at any time in the user area.

If you create a quotation request via myERCO the personal data required for creating the quotation is collected. Mandatory information is marked as such and other information is voluntary.

The legal basis is Article 6 Paragraph 1 lit. b DSGVO.

We also process your data to inform you about further interesting products from our range of offers. The legal bases in this case are Article 6 Paragraph 1 lit. f DSGVO, Article 7 Paragraph. 3 UWG. You can revoke this use at any time.

For reasons relating to commercial and fiscal law we are liable to store your address-, payment- and order data for a period of ten years. Although in such cases we implement limitation of processing after two years; this means your data is only used to comply with legislative obligations.

Google Analytics
This website uses Google Analytics, a web analysis service from Google, Inc. ("Google"). Google Analytics uses so-called cookies, text files saved to your computer, enabling analysis of use of the website by you. Information generated by the cookie concerning your website use is usually transmitted to a Google server in the USA and saved there. With activation of IP anonymization on this website, your IP address is previously abbreviated by Google within European Union member states and in other contracting countries within the European Economic Area. Only in exceptional cases is the full IP address sent to a Google server in the USA and truncated there. On behalf of this website's operator, Google will use this information to evaluate your use of our website in order to compile reports on website activity for the website operator and to provide additional services associated with website and Internet usage.

The anonymized IP address transmitted by your browser as part of Google Analytics will not be pooled with other Google data.

You may prevent cookies from being saved by using the appropriate settings in your browser software; nevertheless, we would like to make you aware of the fact that, in this case, you will not be able to use all of the website's functions to their full extent. In addition, you may prevent Google from recording the data created by the cookie and data related to your use of the website (incl. your IP address) and prevent Google from processing this data by downloading and installing the browser plug-in available below: http://tools.google.com/dlpage/gaoptout?hl=en.

As an alternative to browser plug-ins, you may click this link to keep Google Analytics from recording your data on this website in the future. In this process, an opt-out cookie will be stored on your end-user device. If you clear your cookies, you will have to click the link again.

This website uses Google Analytics with the extension "_anonymizeIp()". This enables shortened IP addresses to be processed, meaning relating these to specific persons is therefore excluded. If the data collected about you has a personal reference this is immediately excluded and the personal data is therefore immediately deleted.

We use Google Analytics to analyze the use of our website and to enable its regular improvement. Via the statistics gained, we can improve our range of offers and design this in a more interesting way for you as a user. For the exceptional case of personal data being transferred to the USA, Google has declared itself subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

The legal basis for use of Google Analytics is Article 6 Paragraph 1 lit. f DSGVO. Our legitimate interest originates from optimization purposes and marketing purposes for which we use the results from Google Analytics. If you consented to this use, the legal basis is Article 6 Paragraph 1 lit. a DSGVO.

Third-party supplier information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.
User conditions: http://www.google.com/analytics/terms/gb.html
Overview of data protection: http://www.google.com/intl/en/analytics/learn/privacy.html
and the privacy policy: http://www.google.de/intl/en_gb/policies/privacy

YouTube videos
We have integrated YouTube videos into our online range of offers that are saved at http://www.youtube.com and that can be played directly via our website. These are all integrated into the "extended data protection mode", meaning  that no data about you as a user can be forwarded to YouTube if you do not play the videos. Only if you play the videos is the data specified in the paragraph below transferred. We have no influence on this transfer of data.

By visiting the website, YouTube gains the information that you called up the specific sub-page of our website. The data collected during the visit to our website is also transferred. This occurs independently of whether YouTube provides a user account via which you are logged in or whether there is no user account. If you are logged in at Google your data is assigned directly to your account. If you wish to avoid the assignment with your profile at YouTube you must log out before activating the button. YouTube stores your data in the form of usage profiles and uses it for purposes of advertising, market research and/or needs-oriented design of its website. Such evaluation is implemented (even for users who are not logged in) in particular for the provision of needs-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to contradict the creation of these user profiles; to exercise this right you must contact YouTube.

For further information about the extent and purpose of data collection and its processing by YouTube, see the privacy policy. This also provides you with detailed information about your rights and setting options for the protection of your private sphere: https://www.google.de/intl/en_gb/policies/privacy. Google also processes your personal data in the USA and has declared itself subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

The legal basis for the embedding of YouTube videos is Article 6 Paragraph 1 lit. f DSGVO. Our legitimate interest originates from purposes of marketing. If you consent by clicking on the video, the legal basis is Article 6 Paragraph 1 lit. a DSGVO.

Vimeo videos
We integrate videos from the "Vimeo" platform. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA. The data collected during the visit to our website is transferred to this provider. In particular, the transmission of the IP address is necessary for the provider to be able to transmit the contents.

For more information on the purpose and scope of data collection and processing by Vimeo, please refer to the privacy policy: https://vimeo.com/privacy.

The legal basis for the embedding of Vimeo videos is Article 6 Paragraph 1 lit. f DSGVO. Our legitimate interest arises from marketing purposes.

Google Maps
On this website we use the offer of Google Maps. This allows us to display interactive maps directly on the website and enables you to conveniently use the map function.

By visiting the website, Google receives the information that you have called up the corresponding sub-page of our website. The data collected during the visit to our website is also transferred. This occurs independently of whether Google provides a user account via which you are logged in or whether there is no user account. If you are logged in at Google your data is assigned directly to your account. If you wish to avoid the assignment with your profile at Google you must log out before activating the button. Google stores your data in the form of usage profiles and uses it for purposes of advertising, market research and/or needs-oriented design of its website. Such evaluation is implemented (even for users who are not logged in) in particular for the provision of needs-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to contradict the creation of these user profiles; to exercise this right you must contact Google.

For more information on the purpose and scope of data collection and processing by the plug-in provider, please refer to the privacy policy of the provider. This also provides you with detailed information about your appropriate rights and setting options for the protection of your private sphere: http://www.google.de/intl/en_gb/policies/privacy. Google also processes your personal data in the USA and has declared itself subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

The legal basis for the use of Google Maps is Article 6 Paragraph 1 lit. f DSGVO, whereby our legitimate interest originates from the above-specified marketing purposes.

Applicant data
If you send us your application, we will process the data submitted to us in order to fulfil our (pre)contractual obligations within the application procedure. If your application is successful, we process the data for the purpose of carrying out the employment relationship.

The legal basis is Article 6 Paragraph 1 lit. b DSGVO and Paragraph 26 BDSG. If you voluntarily provide us with special categories of personal data, such as health data or religious affiliation, the legal basis is additionally Article 9 Paragraph. 2 lit. b DSGVO.
If your application is not successful, we will delete your data after six months at the latest. The data will be stored until then in order to answer any questions regarding the application procedure and to fulfil our obligations under the AGG. If you withdraw your application, we will delete your data immediately.

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Your data will be handled confidentially. For further information see Data protection declaration